With 98% average payout rates, updated software and a well managed brandname, VIP Casino has become the talked about name within the industry this year. With 98% payout rates, improved software and a well managed brand; VIP Casino has become the talked about name within the industry this year. The casino re launched its web site in April with a new sleek sophisticated image featuring a detailed help section, practical advice on payment methods and payout's reviewed monthly. VIP Casino has a great rewards program and offer good bonuses to new and existing players. Casino Manager Kate Berkeley and her experienced support team have also gained the respect of players with loyalty promotions, effective communication and excellent customer service, which is reflected in VIP's high retention rate.