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Kiwi Casino's game algorithms have been thoroughly tested.
The random-number generator used in Kiwi Casino's proprietary software has been
tested and found to conform with the results of similar games found in Atlantic
City, New Jersey, USA (with respect to randomness and payout frequency, in line
with our license requirements). Any exceptions from Atlantic City, New Jersey,
USA rules and regulations are duly noted in our Help files.
A typical test of the current version of the random-number
generator involves a sequence of 300,000,000 (three-hundred million) numbers.
Furthermore, the random-number generator is tested on an ongoing basis to ensure
its continued fairness.
A typical test of each game at Kiwi Casino involves a
sample size of between 1,000,000 (one million) and 10,000,000 (10 million) bets.
If the frequency of winning combinations and general payouts are within
expectations, the game is passed to a Quality Assurance team of engineers who
play the game (with the real gaming server) until they are sure that the game is
flawless. Based on these tests, the algorithm for each game at Kiwi Casino has
been found to be fair.
If you have have any other questions or care for a more
detailed explanation of the game-testing processes, please visit our GAME
FAIRNESS FAQ.
Should you feel that our software is biased or unfair in
any way, please contact our technical support/customer service team.
- Compliance:
Kiwi Casino abides by the laws and regulations of the jurisdiction within
which it does business.
- Accountability:
To enhance customer confidence in the soundness of the gaming system, Kiwi
Casino voluntarily agrees to make their systems, algorithms and practices
available for inspection and review by any legitimate gaming commission or
governmental authority.
- Consumer Privacy and Data Protection:
Kiwi Casino has designed all services to protect customer privacy and
confidentiality. Kiwi Casino has instituted controls to detect and eliminate
fraud and to protect data and the system from internal and external hacking.
- Truth in Advertising:
Kiwi Casino shall be truthful in all advertising and promotional efforts and
shall publish only accurate information about its operations.
Gaming and wagering rules and registration procedures are made available to
the public online.
- Dispute Resolution and Audit Trails:
In order to provide timely and efficient dispute resolution, Kiwi Casino
retains detailed transaction records of all financial dealings. These
records are archived and accessible to the client, any legitimate gaming
commission, or governmental authority upon request.
- Limiting Access by Minors:
Kiwi Casino maintains adequate controls to prohibit minors from accessing
its gaming system. These controls require customers to declare that they are
of lawful age and Kiwi Casino institutes reasonable measures to verify this
information.
- Controlling Compulsive Gambling:
Kiwi Casino is committed to detecting and reducing compulsive gambling. Our
procedures include monthly deposit limits and analysis of gambling patterns.
- Banking and Transaction Processing:
Kiwi Casino conducts its banking and financial affairs in accordance with
accepted standards of internationally recognized banking institutions. Kiwi
Casino adheres to all jurisdictional laws pertaining to transaction
reporting.
- Payouts:
Kiwi Casino maintains customer balances in cash, or cash equivalent,
ensuring that 100% of each customer's balance is available for immediate
withdrawal subject to PIN verification. In addition, Kiwi Casino is
committed to prompt payment of all customer withdrawals.
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